Frequently Asked Questions

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Most systems can be monitored by Global Security. If you don't have an existing dual path communicator, we will need to add one.

A hardwired alarm system is reliable, easy to maintain and best for large premises. A wireless system is easy and faster to install and runs on lithium batteries which must be replaced. Both options have its pros and cons. One of our technical can guide you to select the best option for your needs.  

Global Security is highly experienced with upgrades. We will complete a comprehensive audit and provide you with a plan to upgrade your system along with information on our solutions. 

In most cases we can connect an existing system to our monitoring station. As part of this connection, we will test all devices to ensure they are operational. Any devices found to be faulty will need to be replaced. Our team will provide you with a report and quote for us to correct any faults.

We provide unified solution which allows you to centrally manage your security system. 

Yes, we can provide you with a platform to manage your employee user codes. You can easily add, delete or modify user codes at multiple locations.

We are able to monitor fire alarms via POTS line or via IP & LTE. POTS is being phased out so we strongly recommend our dual path IP & LTE communicators. 

Our monitoring service are backed by two monitoring stations that are equipped with multiple layers of redundancy that are UL certified, FM approved, Five Diamond Certified and IQ Certified.  

Yes, we offer an intuitive mobile app for arming your security system from your mobile device. In addition, the app also allows you to check activity and manage user codes.

Yes, we provide cloud base access control and CCTV system.